Frequently Asked Questions

1) Is it scary?

Scary is a subjective term. We do try to create the most scary experience possible.

2) Do you allow kids under 12 in?

We don’t turn anyone away unless they are a threat to our show. We do recommend that our guests are over 12 years old because of the graphic and intense nature of the event.

3) Can I leave if I get scared?

Yes. We have plenty of exits that allow you to leave. Just say so and someone will help you out.

4) If I leave can I get a refund?

No. You paid us to scare you and if you leave before completing all rooms, we did what you paid us to do in a timely manner.

5) Will the actors touch me?

The actors are not allowed to touch you and you are not allowed to touch the actors. Sometimes because of the dark and compact nature of the attraction contact is unavoidable however.

6) How long will it take to go through each haunt?

You are not guided through the haunts. It depends entirely on how you enjoy your experience. If you run through, it may take less than 10 minutes.  If you take your time, it may take 45 min.

7) Are there strobe lights and loud noises?

Yes. We use strobe lights, sound systems, pneumatic props, and other tactics we think will scare or disorient you. People with heart trouble, pregnant women, people sensitive to flashing lights and loud noises should not enter the attraction.